Charmaine’s Good Advice

Meet Charmaine Tay,  Senior Medical Social Worker, Medical Social Service, Changi General Hospital. She helps patients’ cope with financial assistant needs, psychological support and evaluating the kind of assistance they may require. She works with doctors and therapists to make sure that patients are well cared for, even after they leave the hospital.  

TELL US ABOUT YOURSELF IN 1 LINE.

I’m a practical optimist, you hear stories of problems and suffering all the time, so I have no choice but to remain grounded and do what I have to do.

TELL US SOMETHING MOST PEOPLE MIGHT NOT KNOW ABOUT YOU.

I have a keen interest in theatre and I used to teach speech and drama for children from pre-school to the secondary level. That has been on hiatus for now, although I do intend to go back to continue doing it when I have the time. I love musicals, so I have a huge respect for those possessing the ‘triple-threat’ qualities that are required in musicals, which are singing, dancing and acting. It’s nice to hear how emotions and feelings are conveyed through songs and dramas as well.

WHAT’S THE BEST PIECE OF ADVICE YOU’VE EVER RECEIVED?

I always try to think on the bright side of things. I believe how there is always a light at the end of the tunnel and a silver lining among the clouds. Sometimes, things do get better and you just need to shoulder on and press on. Do whats right and you can never go wrong. When there are challenges thrown to you, if you can keep to doing what’s right and necessary – then you’ll stay on the right path.

TELL US ABOUT A TIME WHEN THIS PIECE OF ADVICE CAME IN USEFUL.           

Despite all the challenges that surfaced when I work with patients, sooner or later the problem does resolve itself. There are constantly alternative plans coming in or something unexpected always crops up. But it’s never a dead end and that’s how I deal with life. Life always goes on, you won’t be stuck forever at a certain problem or situation.

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